Top Questions—About S501
Online consultation: Monday to Friday, 9:00 AM to 5:00 PM (GMT+8)
Tel: +1844 623 7111
WhatsApp: +1 (702) 266-1577
Email: support@likcut.com
S501 is perfect for those looking to make our most popular types of projects like full-color stickers, T-shirts, decals, written labels, cards, mugs — even hats!
Supports two connection modes: Bluetooth and USB-C interface.
Vinyl, Heat Transfer Vinyl, Paper/Cardstock, Infusible Ink Vinyl, Writable Note Vinyl.
No, it needs to be connected to a socket to use. At the same time, the USB-C on the right side is only used for data transmission and cannot be used for charging.
You can usually find detailed answers in the product manual, or visit our YouTube website for usage tips. If you still have problems, please feel free to contact our support team!
To provide the fastest delivery, some orders may be shipped in multiple packages. In such cases, you might receive only one tracking number initially. If part of your order has not arrived after an extended period, please contact us with your order number. We’ll get back to you promptly!
Order
Via our website is the best way. You may also contact and have us help you to place an order for you.
We accept PayPal, payoneer, Credit card and so on.
Absolutely!!! Our Secure Software (SSL)is the industry standard and among the best software available today for secure commerce transactions. It encrypts your credit card number so that it cannot be read as the information travels over the Internet.
Shipping
We will provide free delivery!
Processing time:
Order verification, quality check and packaging. All orders are sent to the manufacturers for dispatch within 24 hours after the order is placed. Excluding orders placed on weekends (GMT+8).
Shipping time:
This refers to the time it takes for items to be shipped from our warehouse to the destination. It usually take between 7 and 14 business days to arrive at their destination but can take longer from time to time.
After your order is shipped, we will send you an email with your tracking number and the link. You can use this number to track your shipment.
To view the shipping cost for a particular order, simply log into your account, add the items you wish to purchase to your cart and then click the green "Checkout" button.
The checkout screen will show all the available shipping options along with their costs on the left-hand side of the screen.
There is more detailed shipping information on the Shipping Policy page. If you still can't find the answer you want, you can also send a message to our staff directly.
Order Issues
Once the order has been shipped, no modifications can be made. If your order hasn’t been shipped, please contact our customer service team for assistance.
Please note the following order-related issues must be reported within seven days of receiving your order. We will address your concerns as quickly as possible.
If the products received differ from what you ordered, we will fully refund them based on the actual payment amount or reship the correct ones after you ship back the wrong products. (The received products shall be subject to the ones decided during the negotiation.)
If products are damaged during delivery, we will fully refund them based on the actual payment amount or reship new ones after you ship back the damaged products.
If your order does not arrive by the estimated delivery date, please contact us immediately so we may resolve the situation.
Please retain all relevant evidence and contact our support team at support@likcut.com
Please send us pictures of the outer packaging with the tracking number and SKU.
There is more detailed shipping information on the Return & Refund Policy page. If you still can't find the answer you want, you can also send a message to our staff directly.